Rent Terms

And prices

Terms & Conditions

Please read our terms

General terms and conditions for car rental at My Rent Car

Cars can be rented by drivers aged 21 to 70.

The following documents are required to rent a car: The client must have a valid driving license for at least 3 years (3 years of driving experience). Valid ID or Passport.

The minimum rental period is 1 day.

Our cars are not allowed to travel to countries: Albania, Turkey, Russia, as well as to visit Kosovo.

The cost of a daily car rental includes 225 km of mileage, if the specified limit is exceeded, we will charge you 23.40 RSD / km (0.2 EUR / km)

Penalties for traffic violations

All fines for parking, utility, administrative violations and traffic violations issued during the rental of a car must be paid by the user.

Payment method and deposit

Payment can be made by credit / debit card on the website or in our office, through a current account on the account or in cash at the time of receiving the car.

The deposit is mandatory and is paid either in cash or by pre-authorizing the card.

Car booking

You can pay for a car reservation in the amount of 50 Euro, thus you will reserve a specific car for yourself on specific travel dates. The amount of the reservation will be counted towards the payment of the car rental.

If you cancel the car you booked three days before receiving the car, the prepayment (booking) is returned in full.

In case of refusal to rent a booked car less than 72 hours before the scheduled time of travel, the prepayment is not refundable.

Damage

In case of damage or loss of the car rented by the client, or part thereof, as well as in case of fire, broken glass or loss of keys, the Lessee or other authorized person specified in the contract is liable.

In accordance with the legislation of the Republic of Serbia, the rented car is insured against damage to third parties.

INSURANCE

Our cars are insured with a CASCO policy. In the event of an insured event, the Client must:

  1. Cover the amount of the insurance company’s franchise = 200-250 Euros for opening a franchise (consideration of the fact of damage) from the deposit made.
  2. Have a police report on the fact of damage to the car. *

*The condition for payment of the full amount of damage caused to the car (intentional and accidental damage of any origin, accident, theft, partial and complete loss of the car) by the insurance company is: fixing the case in the form of a police report.

The plastic car registration card must be carried with you and not left in the car; in case of car theft, the CASCO insurance policy does not work together with the car registration card!

Fees

  The tenant pays for the fuel.

We provide one child car seat or booster seat free of charge, as well as snow chains (in winter). Additionally, you can take a child seat or booster for an additional fee of 500 RSD.

An additional driver fits into the contract for free!

Pick-up/delivery fee

We have the issuance / acceptance of the car, which is carried out by agreement during non-working hours and on holidays at no additional charge. Car delivery to the Client’s address at the cost of a taxi. Delivery / acceptance of the car at the Belgrade airport +60 Euro.

My Rent Car office: SPENS, NOVI SAD, Sutjeska, 2 Working hours: daily from 11:00 to 14:00 Sunday closed.

What to do in the event of an accident, damage or theft of the vehicle

The client is obliged to act as follows:

Report the event to the police and My Rent Car immediately and follow their instructions.

Record data about other participants and the accident itself.

Complete an accident/damage report when returning the vehicle.

Fill out and write a short statement about the accident describing the causes and circumstances of the incident.

In the event of an accident with a My Rent Car vehicle, the deposit will be withheld until a police report is submitted and an assessment of the damage to the vehicle is completed.

Driving Restrictions

It is forbidden to drive a car under the influence of alcohol and drugs or under the influence of drugs. In such cases, the insurance is not valid, and the client is charged the full amount of damage / theft, assessed by an authorized person.

The rented car can only be driven by a person registered as a driver or additional driver in the car rental agreement with My Rent Car

It is prohibited to transfer the rented car for use to unauthorized persons, that is, persons not registered in the lease agreement. In such cases, if the car is damaged, the insurance is not valid, and the client specified in the contract as a driver is charged the full amount of damage or theft.

Other

By making a booking for a car, you are booking a specific car. If anything happens to it by the time of issue, we will provide you with an equivalent replacement or a car of a higher class from our fleet.